Privacy Policy

1. Introduction

Shathar Mawi is committed to protecting the privacy of our customers and visitors. This policy explains how we collect, use, and safeguard personal information when you use our website, online store, products, or services. By using our website, you agree to the terms of this policy.

2. Information We Collect

We collect different types of information to ensure a secure and premium experience:

A. Personal Information

This may include:

• Full name, email address, phone number, and shipping/billing address.
• Payment information at the time of purchase (we do not store full card details; transactions are processed through secure payment gateways).

B. Usage Data

We may collect information about how you interact with our website and services, such as:

• IP address, browser type, and device information.
• Pages visited and time spent on the site.
• Analytics to enhance the shopping experience and improve our services.

3. Intellectual Property Protection

All Shathar Mawi designs and content are the exclusive property of the brand. Reuse of images, designs, or content without prior written consent is strictly prohibited.

4. Use of Information

We use personal information for the following purposes:

• Processing orders, shipping, and billing.
• Communicating with customers regarding orders and special offers.
• Improving user experience and analyzing visitor behavior.
• Compliance with legal and regulatory obligations.

5. Sharing Information with Third Parties

We may share information with:

• Service Providers: Such as shipping companies, payment processors, and analytics providers to ensure quality service.
• Legal Compliance: When required by authorities or to comply with applicable laws.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, while ensuring data protection.

6. Cookies

Our website uses cookies to enhance browsing experience and analyze performance:

• Types of Cookies: Session cookies for temporary storage and persistent cookies for long-term information storage.
• Third-Party Cookies: May include analytics or advertising cookies, subject to the privacy policies of the respective service providers.
• Managing Cookies: Users can disable or manage cookies through their browser settings. Note that disabling some cookies may affect website functionality.

7. Security

We take reasonable measures to protect personal and financial information, including encryption and advanced security technologies. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. User Rights

• Customers have the right to access, correct, or delete their personal data in accordance with applicable laws.
• Personal information is used only for authorized purposes, and customer privacy is respected at all times.

9. Changes to Privacy Policy

We may update this policy from time to time. Changes take effect when posted on the website. Users are encouraged to review the policy periodically.

10. Contact Information

For any questions or requests regarding privacy, you may contact us at:

• Email: [email protected]
• Phone: 00971581212143