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Thank you for choosing Shathar Mawi. We are committed to providing a smooth shopping experience. Please review our shipping and delivery policy:
1. Order Processing Time
- All orders are custom-made and require 10–20 business days for processing, depending on the design, before shipping.
- This period includes the time needed to prepare your order for dispatch.
2. Delivery Time
- Standard delivery within the UAE usually takes 2–10 business days, depending on the delivery area.
- International delivery times vary depending on the destination country.
3. Shipping Coverage
- We currently ship to all countries worldwide.
- Shipping fees for international orders are calculated based on the destination region.
4. Shipping Fees
- Free standard shipping applies for all orders within the UAE.
- For international orders, shipping fees are applied according to the destination.
5. Holiday & Peak Season Shipping
- During holidays or special occasions, processing and delivery may require additional time.
- Delivery times include 3–5 extra business days for order preparation plus any public holidays.
6. Payment Methods
- We accept payments via credit/debit cards and other secure payment methods to ensure a safe shopping experience.
For any questions or assistance, please contact our customer service.
Thank you for shopping with Shathar Mawi.
